Support our students at every stage of their journey.
Doing things differently.
Reception Officer x2
Post 1- Full time- fixed term post for 12 months
Post 2- Part time- 25 hours per week/ Permanent
Salary- £24,597 per annum (pro rata)
Location- all campuses
About the Role
You will provide a professional and efficient front of house service support for all staff, students and visitors to the University, ensuring a safe and secure environment through effective key control and locking and unlocking procedures, as well as liaising with internal maintenance as appropriate.
An exemplary level of customer service is what we strive for and it will be your role to assist in achieving this. The role is a busy one and requires the ability to be flexible.
Under the guidance and support of the Reception Services Manager, this role will ensure that the welcome and help provided to staff, students and visitors is warm and reflects our core values.
For more details, please take a look at the role profile. We'll still consider applications even if you don't meet every single one of the requirements, so don't be put off if you don't match them perfectly.
Interview Date: w/c 17th November 2025
About Us
Nottingham Trent University is a successful and ambitious university that is recognised for its innovation and inclusivity and being bold enough to do things differently.
Our Campus Operations team work tirelessly behind the scenes to support our students. Whether you're making sure our students are safe, serving up delicious meals, or ensuring every package reaches its destination, your role matters. Our team's dedication ensures smooth operations, safety, and exceptional experiences.
For any informal queries about the role or the Campus Operations team, please contact Nicola Webb - nicola.webb@ntu.ac.uk
Join Us
- Flexibility - take ownership over how you get your work done. We're open to different working patterns and approaches.
- 25 - 30 days annual leave, plus statutory bank holidays and 5 university closure days pro rata.
- Salary Sacrifice Retirement Savings Plan with life assurance and income protection. Available to colleagues who choose to opt out of the contractual pension scheme. Minimum colleague contributions of 0% matched with minimum NTU contributions of 8%.
- Range of health and wellbeing services, including a Health Cash Plan, voluntary benefits, discounts, and savings for all colleagues.
- Access to a wealth of formal and informal professional development opportunities to develop your skills and advance your career.
- And a whole lot more…Find out more about the range of benefits we offer at Benefits | Nottingham Trent University
Come and be part of our success. Apply today.
Safe and Inclusive
At NTU, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our students and colleagues. By championing positive wellbeing, we promote an environment where all can thrive and reach their full potential. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team.
Please note that unfortunately, this role has been assessed as ineligible for sponsorship under the UK Visas & Immigration points-based immigration system however, we recommend that you assess your eligibility before applying for this position. For more information visit the Government Skilled Worker visa support page. However, applications are welcome from candidates who do not currently have the right to work in the UK, but who would be eligible to obtain a valid visa via another route. Please consult the Home Office website for further information.
Please note that this role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions.
Safeguarding Statement
Nottingham Trent University is committed to safeguarding and promoting the welfare of young people and expects all colleagues to share this commitment.
If you are successful, you will be required to undertake an enhanced application and a Disclosure and Barring Service (DBS) check. The post for which you are applying is exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974 requiring any spent convictions to be declared. Any information you provide will be treated in confidence and only used when considering your suitability for the post. Before you apply we recommend you ensure you are able to supply the documentation listed on the DBS website
