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    • Durham
  • Full time
  • Recruitment


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  • Administrative work

Apply by: 2021-06-22

Assembly Rooms Theatre Technician

Published 2021-06-10

Experience Durham

Grade 5: - £22,417 - £25,941 per annum
Open-Ended/Permanent - Full Time
Contracted Hours per Week: 35
Closing Date: 22-Jun-2021, 6:59:00 AM 

Job Family: Community, Participation and Engagement Services

OUR CHARACTERISTICS: We are a globally outstanding centre of teaching and research excellence, a collegiate community of extraordinary people, in a unique and historic setting.    
OUR VALUES: We are inspiring, challenging, innovative, responsible and enabling.

Durham University
Durham University is one of the world's top universities with strengths across the Arts and Humanities, Business, Sciences and Social Sciences. We are home to some of the most talented scholars and researchers from around the world who are tackling global issues and making a difference to people's lives.  The University sits in a beautiful historic city where it shares ownership of a UNESCO World Heritage Site with Durham Cathedral, the greatest Romanesque building in Western Europe. A collegiate University, Durham recruits outstanding students from across the world and offers an unmatched wider student experience. Durham University seeks to promote and maintain an inclusive and supportive environment for work and study that assists all members of our University community to reach their full potential. Diversity brings strength and we welcome applications from across the international, national and regional communities that we work with and serve. It is expected that all staff within the University:

  • Contribute to our learning culture by engaging in mentoring, training and coaching.
  • Positively contribute to fostering a collegial environment; as well as demonstrating commitment to equality, diversity and inclusion.
  • Have due regard to Health and Safety requirements appropriate to grade and role.
Family key attributes  
Roles in this family provide an excellent stakeholder experience for our diverse and supportive community.    

Overall family purpose
  • Provide excellent student support services, development and extra-curricular activities.
  • Align and deliver programmes and activities to meet operational and strategic objectives to enhance the stakeholder experience.
  • Respond to stakeholders at the point of service delivery, either in situ or remotely.
  • Facilitate the development of excellent colleague and academic engagement.
  • Provide a stakeholder focussed service designed to increase widening participation and diversity.
  • Promote the Durham reputation by establishing and broadening national and international community links to enhance the cultural and economic viability of the City and region.
  • Enhance the Durham wider student experience by developing extra-curricular activities.
  • Contribute to and enhance active, inclusive and supportive communities of stakeholders.
  • Work collaboratively and network across the University with staff in other families to ensure a smooth, timely and high-quality delivery of service.
  • Engage with suppliers, consultants and specialist professionals to deliver programmes and activities to enhance the stakeholder experience.
  • Engage and encourage outreach and participation with external professionals, schools, alumni and donors.
  • Engage and network with both internal and external stakeholders to facilitate knowledge exchange and impact through local, national and international communities.  
  Link to key strategic plan
  • An economically and environmentally sustainable approach to delivering stakeholder focussed services across the University;
  • A world-class student, alumni and donor experience;
  • Focussed on the needs of all users working together to deliver front-line services as part of the Wider Student Experience;
  • Learn from and match best practice in the Wider Student Experience around the world;
  • Opening up our world-class sporting facilities to local clubs and athletes;
  • Support and facilitate activities as part of the Widening Student Experience at Durham;
  • A stakeholder-focused orientation, offering satisfying careers to all staff;
  • Ensure that an increasingly diverse workforce is treated equally, fairly and with respect, and that all staff are demonstrably valued and actively engaged.
The Department and role purpose   
As a Department, Experience Durham is striving to play a pivotal role in developing, delivering and transforming a Wider Student Experience that is as impactful as anything in the world. We remain steadfast in our core commitment to accelerating the growth of far-reaching and market-leading programmes across performance, participation and community outreach, whilst fostering a culture that safeguards academic excellence. We are guided by the belief that an investment in the Wider Student Experience is ultimately an investment in the quality of graduates that the University produces and are motivated by the opportunity to engage and inspire the next generation of talent. In doing so, we feel confident that we are making a positive contribution to the development of rounded, global citizens.

Theatre is one of the key pillars of the Wider Student Experience at Durham University. With over 2,000 students participating in activities throughout the year, Durham has one of the largest student theatre scenes in the UK, ranging from students trying something new for the first time to outstanding performers aspiring to launch a career in their field.

Originally built in the 18th century, The Assembly Rooms Theatre opened in 1891. The Theatre was refurbished in 2007-2009 thanks to a generous donation from the Gillian Dickinson Trust and has been further restored thanks to a £2.5million investment from Durham University – it was completed in October 2019. Our theatre is for the city; housing 30 University theatre companies, local resident artists and touring professional shows throughout the year.

The successful applicant will be the primary Theatre Technician for Durham University and will be responsible for supporting both student and touring theatre companies. They will be based at Durham University’s Assembly Rooms but will also be expected to provide advice and guidance to Colleges and Departments who have access to performance facilities

Core responsibilities:
  • Act as more knowledgeable team member without responsibility for team members.
  • Plan and organise own workload within the Assembly Rooms Theatre and in other university performance spaces with or without involvement with project work streams.
  • Resolve queries and requests for information and advice and escalate more specialist and complex queries or issues to more experienced team members.
  • Respond to stakeholder needs to deliver and shape an excellent stakeholder experience within the Assembly Rooms Theatre.
  • Apply theory and practice, from academic and professional development and previous knowledge within the Assembly Rooms Theatre.
  • Contribute to collaborative decision making within the team with service provision to deliver an excellent stakeholder experience in accordance with policy and procedures.
  • Work collaboratively across the organisation and/or externally with colleagues and stakeholders to deliver theatre technical services.
  • Provide guidance and advice to resolve problems and queries for a broad range of service users both internal and external stakeholders using the Assembly Rooms Theatre.
  • Collaborate with team members to implement operational alterations.
  • Organise and schedule resources, activities and events within the theatre.
  • Identify priorities within the buildings maintenance and monitor processes and activities to ensure success.
  • Provide more in-depth independent research and analysis activities within the role.
  • Analyse theatre activities to ensure the effective and efficient use of capital and consumable equipment and resources.
  • Provide demonstrations and instruction of practical technical skills to those using the Assembly Rooms Theatre, including students and touring theatre companies.
  • Support the capture of business requirements from users and work with colleagues to translate these into recommendations for future service provision.
  • Liaise with contacts and participate in networks and communities internally and possibly externally, contributing to effective collaborative working.
  • Advise others and make recommendations into work processes and procedures for consideration by senior management to improve services.
Role responsibilities:
  • Deliver support services to ensure the effective and efficient running of the technical aspects of theatre production including internal and external productions within the Assembly Rooms Theatre and facilities beyond that enhance the Durham reputation.
  • Monitor feedback and identify service changes to meet service level agreements.
  • Collaborate within the WSE Performing Arts Team and across Estates and Facilities to ensure the seamless and safe provision of products and services.
  • Contribute to service user engagement, promotion and communication activities, events and presentation with or without team members.
  • Work with the Head of Student Theatre and the Student Theatre Executive to ensure that the Assembly Rooms Theatre and technical equipment is safe and secure. Welcome and induct external service providers, contractors and specialists to deliver a range of opportunities professionally led technical workshops and events to enhance the reputation of Durham.
  • Identify and expand the service user knowledge base for theatrical technical requirements and update team members on changes.
  • Liaise across the organisation to update and exchange key service information to ensure advice given to users is the most up to date and accurate, including carrying out and complete risk assessments, Get-in procedure and safety records for the Assembly Rooms Theatre.
  • Provide professional instruction and demonstration to student technicians and visiting companies concerning the maintenance of lights and equipment and overseeing the safe use of a wide range of physical and digital equipment and tools.
  • Provide guidance on health, safety and wellbeing within the context of the role which shall include day to day oversight of fire procedures for the building, day to day ladder checks, lighting bar inspections and hazardous waste collection.
  • Implement and update processes and procedures, including related user documentation, store contents, operational guides where appropriate.
  • Work with internal and external partners and suppliers to deliver cross-functional theatre technical services across the university and its colleges.
  • Accurately record information and data and disseminate within internal networks.
  • Support management and coordination of activities and events in the Assembly Rooms Theatre.
  • Act as the first point of contact for welfare issues, where required.
  • Any other reasonable duties
Specific role requirements:
As ever with professional and student theatre, there is a need for flexible working. The role will require evening and some weekend work for specific shows. Unsocial hours working will be organised well in advance and signed off by the Head of Student Theatre.  The expectation is the unsocial hours will only account for a maximum of 10 hours of the 35 hour week. 

Recruiting to this post 
In order to be considered for interview, candidates must evidence each of the essential criteria required for the role in the person specification.  

In some cases, the recruiting panel may also consider the desirable criteria, so we recommend you evidence all criteria in your application. Please note that some criteria will only be considered at interview stage.

Realising Your Potential Approach
The Realising Your Potential Approach clarifies the behaviours expected to be demonstrated by all staff across Professional Services in the University regardless of their role. Along with the core responsibilities, role responsibilities and the person specification, the Realising Your Potential Approach behavioural indicators are used to inform the recruitment and selection process. Further information on the Realising Your Potential Approach is available here.

How to apply   
We prefer to receive applications online.  

Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement https://www.dur.ac.uk/ig/dp/privacy/pnjobapplicants/ which provides information on the collation, storing and use of data.  

What you are required to submit  

  1. A CV; 
  2. A covering letter which details your experience, strengths and potential in the requirements set out above;
  3. Examples of how you satisfy the essential criteria in the person specification, this will require completion of the 'Questionnaire' application section.
Please ensure that you submit all documentation listed above or your application cannot proceed to the next stage.  

Contact details   
For further information please contact: Kate Barton, Head of Student Theatre - kate.a.barton@durham.ac.uk - Tel: 0191 334 4316  

At Durham University, our aim is to create an open and inclusive environment where everyone can reach their full potential and believe our staff should reflect the diversity of the global community in which we work. 

We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities.  

We will notify you on the status of your application at various points throughout the selection process, via automated emails from our e-recruitment system. 

Please check your spam/junk folder periodically to ensure you receive all emails    

Person specification - skills, knowledge, qualifications and experience required 
Essential Criteria:
  1. Excellent oral and written communication skills and the ability to develop effective working relationships, both internally and externally.
  2. Proven IT skills, including use of Microsoft Office.
  3. Five GCSE’s at least Grade C or level four (or equivalent) including English Language and Mathematics (or equivalent experience). 
  4. Post-16 qualification or equivalent experience.
  5. Relevant industry and professional experience with demonstrable knowledge of understanding the technical aspects of theatre.
  6. Evidence of continuing professional development. 
  7. Ability to effectively network and exchange advice and information for development purposes. 
  8. Health and Safety compliance knowledge.
  9. Experience of managing time in order to meet deadlines. 
Desirable Criteria:
  • Demonstrable ability to proactively work with team members to ensure the delivery of high quality services.
  • Ability to solve problems as part of a team and resolve issues, plan solutions and make pragmatic decisions.
  • Experience of contributing to the delivery of buildings, estates, services, or IT provision.
  • Ability to provide support for infrastructure projects.
  • Experience of providing advice and guidance to a range of customers and colleagues.
  • Professional craftsperson/practitioner with knowledge and expertise in Theatres.
DBS Requirement: Not Applicable.

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