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Commercial Short Course Administrator
£27,246 per annum
Fixed term contract to 31 March 2027
About the Role
Knowledge Exchange is fundamental to NTU. Our ambition is to be a widely-acknowledged force for good in economic, social and cultural development. Our principle is that we change lives by championing a civic mission, and we are committed to our role helping to transform society.
As part of our Knowledge Exchange activities, the university runs a host of short courses across the disciplines of art, design, humanities, the built environment and more. These are run on an income-generating basis and support School’s commercial targets. They take place throughout the year as daytime, evening, weekend and summer courses, attracting the public and professionals from Nottingham, across the UK and around the world.
An opportunity has arisen for a Short Course Administrator who will report into the Short Course Manager to support these courses at the same time as sharing good practice with colleagues across the university to support wider short course endeavours.
The role involves the administration of short courses, supporting the tutors and providing information to technicians, estates teams and other stakeholders - and providing the highest quality experience to our learners. You will plan resources, book rooms, order materials and set up studios and classrooms across the campus. You will update course information on listing websites to ensure they are accurate, make sure rooms are set up correctly, and create digital certificates at the end of the courses. Most importantly, you will be the first point of contact for potential customers via email and telephone.
You will need to be organised and task-orientated. You will need to have excellent communication skills and have empathy with our customers to ensure they see NTU as their preferred short course provider.
For more details, please take a look at the role profile. We'll still consider applications even if you don't meet every single one of the requirements, so don't be put off if you don't match them perfectly.
Interviews; w/c 1st June 2026.
Join Us
- Hybrid working - we encourage and offer a mixture of office working and working from home. You're empowered to define how you work best for the benefits of your stakeholders.
- Flexibility - courses take place in-person, and so the expectation is that you work predominantly on campus. However, we're open to different working patterns and approaches.
- 25 - 30 days annual leave, plus statutory bank holidays and 5 university closure days pro rata.
- Salary Sacrifice Retirement Savings Plan with life assurance and income protection. Available to colleagues who choose to opt out of the contractual pension scheme. Minimum colleague contributions of 0% matched with minimum NTU contributions of 8%.
- Range of health and wellbeing services, including a Health Cash Plan, voluntary benefits, discounts, and savings for all colleagues.
- Access to a wealth of formal and informal professional development opportunities to develop your skills and advance your career.
- And a whole lot more…Find out more about the range of benefits we offer.
Come and be part of our success. Apply today.
About Us
As a department, the Knowledge Exchange team guide and facilitate collaborations with organisations of all sizes, across the private, public and third sectors.
Our ambition is to be recognised as a force for good. We are passionate about transforming lives and we work together with businesses and communities to tackle some of society’s toughest challenges.
Through a range of funded projects and initiatives, we are helping local employers and their employees to develop, upskill and grow. Since January 2021 we have attracted over £9m of funding to deliver training and support to local businesses and 1,700 small and medium-sized enterprises (SMEs) have benefitted from NTU funded projects over the past three years.
From project managers to bid writers, commercial managers to compliance officers, and IP managers to administrators, it takes a team of experts to facilitate knowledge exchange with impact and drive forward meaningful change.
Find out more about us by visiting https://www.ntu.ac.uk/about-us/knowledge-exchange
For any informal queries about the role or the team, please contact Stephen Whalley, Head of Commercial Services at stephen.whalley@ntu.ac.uk.
Safe and Inclusive
At NTU, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our students and colleagues. By championing positive wellbeing, we promote an environment where all can thrive and reach their full potential. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team.
Please note that unfortunately, this role has been assessed as ineligible for sponsorship under the UK Visas & Immigration points-based immigration system however, we recommend that you assess your eligibility before applying for this position. For more information visit the Government Skilled Worker visa support page. However, applications are welcome from candidates who do not currently have the right to work in the UK, but who would be eligible to obtain a valid visa via another route. Please consult the Home Office website for further information.
Please note that this role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions.
