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Ansök senast: 2024-12-16

Design Researcher

Publicerad 2024-10-17

Job Title: Design ResearcherLocation: London, 125 London WallContract: 6-month contract

Whether you specialize in accessibility, quantitative research, or user experience (UX), you'll be encouraged to explore new methods and collaborate across teams. In this role, you will lead research strategies for a key area of the business, supported by our wider Design Research and Analytics community. You'll manage research plans and roadmaps, delivering insights that solve customer problems and unlock new opportunities throughout the product lifecycle.

Key Responsibilities

Collaborate closely with design and product teams to identify and prioritize research questionsCreate research roadmaps and plans to guide both short-term goals and strategic directionConduct deep qualitative research using techniques such as usability testing, concept testing, and interviewsSynthesize insights into actionable recommendations that generate a shared understanding of user needsCommunicate and influence stakeholders with clarity and impactCombine qualitative and quantitative research methods for robust insightsConduct ethnographic research, such as contextual inquiry or diary studiesTriangulate data from different sources to tell compelling customer storiesContribute to accessibility research and work with vulnerable customer groupsShare expertise and learn from other researchers within the teamWhy Work With Us?We are committed to helping you develop professionally and personally, empowering you to reach your full potential. Join us in building a 21st-century bank that reflects modern Britain, with an inclusive culture that values and encourages all colleagues.

We are dedicated to promoting diversity and equal opportunity, with industry recognition across gender, ethnicity, disability, LGBTQ+, and family support. We also provide reasonable adjustments during the recruitment process to ensure accessibility for all applicants.

Candidates will ideally show evidence of the above in their CV to be considered please click the "apply" button.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive

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