Snabbfakta
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- South Shields
Ansök senast: 2025-02-10
Pertemps Newcastle & Gateshead | Customer Experience Researcher
Publicerad 2024-12-12
Pertemps have a fantastic opportunity for a Tele Researcher to join one of our new local clients within the Call centre sector in South shields for a long term temporary position. The right candidate must have great communication skills and be comfortable making cold calls and speaking with people from diverse backgrounds.
This role will be a temporary assignment running up until Christmas and may be extended through to January.
Responsibilities
- Conduct Phone Interviews/Surveys
- Contact respondents by phone (using lists provided) to gather data.
- Ensure that all questions are answered clearly and thoroughly.
- Gather and synthesize information based on research goals.
- Assist with analysis and report writing as needed.
- Maintain confidentiality of sensitive data
- Work closely with other team members to achieve research objectives.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Accurately record and input data
- Clear, articulate, and professional phone manner.
- Experience within a contact centre environment however this is not essential.
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