Research Manager (Maternity Cover)

Company Overview

Pulsar Group Plc is a tech innovator, delivering high quality SaaS products that address the fundamental business needs of clients in the marketing and communications industries. We combine AI technologies with human expertise to analyse data and create insights to understand what has impact on an organisation and their key audiences – from customers to stakeholders, politicians to influencers and the media.

The evolving Pulsar Group portfolio includes Isentia, the market-leading media monitoring, intelligence and insights solution provider; Pulsar, the most advanced audience intelligence and social listening platform; Vuelio, which provides monitoring, insight, engagement and evaluation tools for politics, editorial and social media in one place; and ResponseSource, the network that connects journalists and influencers to the PR and communications industry.

Pulsar Group is an AIM-listed SaaS provider with over 1,000 employees across 10 countries. Our technology is used by 6,000 organisations every day, from global blue-chip enterprises and communications agencies to public sector organisations and not-for-profits.

Requirements

Role Overview

We’re looking for a Research Manager to join our team on a 12 Month FTC. At Pulsar Research, Research Managers are responsible for the oversight of continuous, ad hoc and new business research accounts. They work closely with the other senior members of the team to deliver highly profitable, strategic research outputs that are fully actionable for our clients. In collaboration with the project manager and Research Directors, Managers are client facing with a focus on design of research solutions around client needs and a consultative approach to nurturing client relationships.

Key Responsibilities

The core responsibilities for a Research Manager are focused on data management and quality assurances, analysis and reporting writing, report delivery, project management and client management.

This can include but not limited to the following:

• Managing monthly and ad-hoc report delivery, planning timelines and ensuring that every report meets a consistently high standard.
• Connecting social data to audience insights and other marketing analytics to build a holistic picture of brand performance or market developments each month.
• Using your commercial and strategic insights to build clear, valuable conclusions and recommendations for what your clients should do next.
• Co-ordinating research executives and freelancers in your project teams and contributing to their training and development as researchers.
• Building and nurturing relationships with clients over time (and their other agencies, too), thus becoming a true partner for their marketing planning and strategy.
  

All staff have a responsibility and an essential role to play in safeguarding Pulsar Group’s information and that of its customers. You are required to take all reasonable steps to comply with the Pulsar Group Information Security Policy and the polices and processes outlined in the Pulsar Group Information Security Management System (ISMS).

We can all play a part in creating the inclusive and diverse environment that enables us to do our best work through being welcoming to others, considerate of difference, responsible in our behaviour, constructive in disagreement and open to learn. 

Profile 

You may come from all sorts of places – the market research industry. Another digital analytics consultancy. A digital strategist at an advertising agency. A media planner. Insight or data teams at a design research firm or innovation agency. Client side. Or somewhere else. That diversity of experience is something we value, because we look for every team member at Pulsar to bring something uniquely ‘them’ into the business – and to grow & develop our consultancy as a result.

Yes, we’re a social media research platform, so your projects will use social media methods. You’ll ideally have had some experience of working with social media analytics platforms (e.g. Pulsar, Brandwatch) but also other digital tools such as Global Web Index, Google search data, or Google Analytics.

But the right person for the role isn’t necessarily a social media zealot. Instead, we’d really like it if you’ve worked with other insight and analytics methods, too. For this role, experience in quantitative insight methods is key: you may be working on projects taking a social dataset, some Google Trends data, your client’s segmentation survey and some GWI stats, and turning these into an integrated story.  You don’t need to have a hardcore statistics or econometrics background – what’s important here is basically just liking quantitative data and being able to interpret numbers to say what they mean.

The most important quality we’re looking for, though, is spark and curiosity. The ability to recognize that something looks interesting, and to dig deeper until you get to a nugget of pure insight. Understanding that data isn’t a matter of bar charts and line graphs, but something you can use to tell a story, to surprise and inspire people.

Diversity

We know that innovation thrives in teams where diverse points of view come together to solve hard problems. As such, we are explicitly seeking individuals who will bring diverse life experience, diverse educational background, diverse culture, and diverse work experience. Please be prepared to share with us how your perspective will bring something unique and valuable to our team.

Benefits

Salary: £35,000-£45,000 [or above depending on experience]

Benefits:

• 25 days holiday allowance
• Life Assurance
• Access to Dental Insurance (self-paid)
• Perkbox Rewards Scheme
• Company Pension Scheme
• Cycle Scheme
• Opt-in Private Healthcare (after successful completion of probation).