Research Manager

Ever wanted to join a leading market research consultancy?

We are looking to hire a skilled and tenacious Research Manager to join our team. The ideal candidate will possess a strong background in research and client interaction. As a Research Manager in the UK, you will play a critical and valued role in understanding client needs, developing research solutions, and managing projects from start to finish. Your contribution will be instrumental in our continued success.

This role requires previous experience in brand health tracking and a track record of delivering impactful data analysis . As a Research Manager, you will be expected to showcase account ownership and lead our research projects to success.

This hybrid role requires working from our London location to meet the company's needs. You must have the right to work full-time in the UK - we do not offer sponsorships at this time.

About us:

Hotspex, a leading market research firm, has secured its position as the most innovative company in North America for five consecutive years, ranking 4th globally in 2022. Additionally, it has been recognized as the recipient of the Most Inspiring Culture Awards for the last four years in a row.

We stand out by developing new ways of gaining better, more meaningful insight to manage customer-brand relationships. Our global presence empowers our blue-chip clients to develop and position ideas, brands, products, packaging, and communications that genuinely connect with consumers. Our world-class research solutions are distinguished by leading-edge technology, proprietary methodologies, and above all… employees who care about delivering a stellar client experience.

At Hotspex, we know our people are what allows us to achieve all that we do, and that’s why everyone we bring onto our team must embody our values. Our values are not just words on a page, they are the guiding principles that inspire us to do our best work every day.

The Hotspex Way (Our Values) is not just a set of principles, it's a way of life at our company.

• Courage: I answer the call. I play to win. I'm here to make change happen. To act with intention. If not me, then who? If not now, then when?
• One Team: I rise by lifting others. I’m accountable to my colleagues and clients who are accountable to me. I take responsibility and give credit. I debate with passion and with respect. I build meaningful connections with empathy and curiosity.
• Resilience: I lean into the best version of myself and show up with grit and authority to serve the greater good. I fall in love with problems that are important and worth solving, even (especially) when I’m unsure.
• Empowerment: I take agency through freedom and responsibility. I make decisions with conviction and act in the best interest of the company. I hold myself to standards and act with intention. I get to versus have to.

The team you are joining:

The team you will be joining is the Hotspex team located in London. Our team prides itself on versatility and a willingness to learn new skills and seek out new information to solve any problems that we encounter. Pulling information from diverse and sometimes surprising sources inspires thinking outside the box. Hence, we encourage multi-disciplinary curiosity and utilizing knowledge and experience from many diverse sources. On our team, you will have exposure to improving and implementing new processes and reimagining our methodologies and their applications.

What will I be doing?

As a Research Manager, your primary responsibilities will include:

• Managing brand health tracking projects
• Understand client business needs and translate them into research solutions.
• Develop sample plans and costing to support proposals.
• Determine necessary analytics, develop analysis requirements, and analyze data.
• Create analysis plans and storylines for internal review.
• Generate client reports following the Hotspex Way.
• Take ownership of the research process, championing best practices.
• Contribute to the development of the research department and overall company direction.
• Execute multiple projects efficiently, from study design to final presentation.
• Coordinate project flow with various departments.
• Ensure fieldwork is completed on time and within budget.
• Support and guide junior team members through projects.
• Present simple reports to clients and provide regular project updates.
• Manage client expectations and inquiries professionally and efficiently.
• Ensure timely completion of project deliverables and provide expertise on research and analysis decisions.

What do I need to bring with me?

Essential:

• Demonstrable experience in delivering research projects through the entire project cycle, from design to data analysis and reporting
• Expertise in brand health tracking is essential for this role, along with strong capabilities in account ownership and data analytics
• Excellent qualitative and quantitative research skills and ability to work on projects and day-to-day deliverables
• Attention to detail, organized and solutions-focused
• Time management skills, working across multiple projects, prioritizing tasks efficiently
• Ability to deliver quality work under tight deadlines
• Excellent analysis and interpretation skills to decode complex qualitative and quantitative data to arrive at clear insights and narratives that aid client decision-making
• Excellent communication skills – verbal and written with experience in preparing presentations and written reports in English
• Proven ability to work well in teams
• Proficiency in MS Office tools – non-negotiable

Desirable :

• Knowledge of SPSS and other packages
• Interest in industry development and emerging trends

Benefits:

• Bonus Eligible
• Health benefits
• Wellness Expense Account
• To be eligible to participate in training programs and formal education initiatives.
• Amazing culture that celebrates our diversity

Are you reading this and getting excited about contributing to our research and bringing our insights to life? Connect with us now by emailing your cover letter and resume to and joining our fun and energetic team!

Diversity. Inclusion. They’re more than just words for us. They’re the hard-and-fast principles guiding how we build our teams, cultivate leaders and create a company that’s the right fit for every person inside of it.

We thank all applicants. However, only those short-listed for an interview will be contacted.