Senior Experience Design Researcher

Location: London based Hybrid working – ability to commute to London if required for client sessions/team buildingSalary: £40,001-£55,000 per year depending on experience1,480 annual gym membership/well-being budget

We are looking for a Senior Design Researcher to join Spotless on a perm basis, to work with some big brands across a range of sectors, including games research. As such, a passion and/or experience in games research is important.

You will have a minimum of 4 years experience working in Design Research, ideally within an agency environment. The role requires the ability to understand client challenges, question briefs, and suggest innovative methodologies to address project objectives, with the confidence to report back to stakeholders at all levels of seniority.You’ll play a key role in delivering projects for our clients, who are based in the UK and internationally.Applying your practitioner skills on exciting challenges across industries, either leading the project or working in a supporting role.Working in multidisciplinary teams to plan and execute research across all stages of the design process.Working directly with stakeholders, involving them openly in your processes, helping them distil project goals and objectives into project requirements.Produce high-quality deliverables and confidently playback insights and findings, making it easy for clients to connect the dots with clear communication and actionable product and design recommendations.Partner with other agencies, recruiters and consultants to direct their efforts and ensure quality results from their work.Help orchestrate initiatives to craft new and evolve existing methods and processes by staying up-to-date on innovations in the industry and academia.Contributing to internal projects, writing articles and blog posts on hot topics or areas of interest, relevant to the design of products and services.

4 years+ of industry Research experience, with a proven experience leading research projects from inception to completion.~ A good grounding in multiple types of video games (e.g. An interest in gaming trends and news.~ Understanding the different stages of game design development and tailoring research approaches to meet the specific needs of each phase.~ Direct experience working as a researcher in the games industry is desirable, but not essential.~ Bachelor’s Degree (or higher) in Psychology, Human-Computer Interaction, Behavioural Science, Service Design, or related fields, or relevant professional experience.~ A good commercial understanding, with the ability to juggle multiple responsibilities, delivering in a fast-paced agency or business environment.~ Demonstrable experience working in a variety of sectors with a digital focus, with a strong interest and/or experience in games research being important.~ Ability to work well with cross-functional teams, across shorter tactical work, as well as more strategic design projects.~ Strong stakeholder management skills, with experience in championing human-centred design, design thinking, and innovation.~ Robust understanding experience in a wide range of research methods, including both quantitative and qualitative approaches. An understanding of how best to utilise different methods (individually as well as in tandem) to address the research objectives.~ High standard of report writing, with ability to convey information concisely and effectively, making it easier for clients to connect the dots with clear communication and actionable recommendations.~ As well as providing a supportive, close-knit working environment, and the opportunity to grow and develop, we offer a fantastic array of benefits alongside your salary:Hybrid Working - we have team members all across the UK, and support hybrid working- as long as you can travel comfortably to London to collaborate on projects when required. We also provide you with the tech you need to do your job remotely.Company Pension Scheme - we offer a pension scheme with options for investing in Sustainable and Ethical (including Shariah) funds.Private Medical Insurance - our team’s health is important to us! Employees can benefit from Private Medical Insurance via Aviva.Gym Membership - benefit from a gym membership with Virgin Active Gyms with 95 locations across the UK - or an equivalent benefit for employees with no local VA gym.Employee Assistance Programme - All employees receive access to a confidential EAP service, 24/7 365 days per year.So each month, we meet up for fun activities, food and drink.Annual Leave - full-time employees benefit from 25 days annual leave, plus bank holidays - and part-time employees get a pro rata equivalent!Cycle to Work & Tech Schemes - saving you money on purchasing the things you need.Referral Bonus - our employees are the experts on team fit, so we offer a generous referral scheme bonus when you recommend your friends and family to our vacancies.

Spotless is a hybrid work environment, meaning we allow individuals to work both in-office and at home depending on what suits them and the nature of the project.You must have the legal right to live and work in the United Kingdom. We are committed to ethical practices and promoting equality and diversity across our organisation and at every step of the hiring process. We do not tolerate any unlawful discrimination and ensure that all employees, freelancers, candidates, clients and third parties are treated with dignity and respect.