Snabbfakta
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- Swansea
Ansök senast: 2024-11-21
User Experience Researcher
Role: User Experience Researcher Salary: Up to £50,000 Location: Swansea - Hybrid Model (2 days p/w) As a Researcher and Service Designer, you will be supporting the Strategic Design Director and Delivery Lead in all aspects of service transformation. You will have the opportunity to apply a creative, innovative mix of design methods to uncover insights and find opportunities for outcomes that lead to tangible change. You will play a key role in delivering user-centred design solutions for our clients. You will be responsible for the entire design process, from user research and service mapping to co-creation and prototyping. Experience Required Proven experience working within a Government Design System and a strong understanding of DDAT Experience conducting user research, including generative research methods. Experience with co-production, co-design and collaborative design techniques. Proven ability to map services and user journeys. Experience leading projects end to end and Responsibilities Conduct user research activities to understand user needs and pain points. Facilitate workshops and co-creation sessions with stakeholders and users. Develop service blueprints and user journey maps. Translate research findings into actionable insights and design recommendations. Design and prototype potential solutions following the government design system principles. Collaborate effectively with clients and internal teams. Present design proposals and recommendations in a clear and concise manner.
