Snabbfakta
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- London
Ansök senast: 2025-01-23
User Experience Researcher
User Researcher
Location: London Hybrid working
Salary: £70,000 - £78,000 + 10% bonus + benefits
You must be have existing SC Clearance or be willing and eligible to go through it
About the Role:
We are looking for an experienced User Researcher to join our team and lead critical research initiatives. In this role, you will shape user-centered experiences, engaging in in-depth research activities and collaborating with cross-functional teams to transform findings into actionable insights. You’ll leverage diverse research methods, from in-depth interviews to journey mapping, to inform data-driven decisions and improve service design.
You will also present insights to stakeholders in a clear, actionable format to drive strategic improvements. Prior experience with government projects and SC clearance (or eligibility) is highly preferred.
Key Responsibilities:
- Define research needs and identify appropriate methods to achieve project goals.
- Conduct user research through interviews, workshops, and ethnographic techniques.
- Synthesize data into actionable insights, utilizing visualization tools like journey mapping.
- Collaborate with multi-disciplinary teams, translating findings into user stories.
- Present findings confidently, fostering data-driven improvements in user experience.
Requirements:
- Proven background as a User Researcher, ideally within public services or consultancy.
- Strong presentation skills with the ability to communicate insights effectively.
- Ability to work cross-functionally with stakeholders across various departments.
- SC clearance (active or eligible) is highly desirable.
