Snabbfakta

    • South Shields

Ansök senast: 2025-02-10

Pertemps Newcastle & Gateshead | Customer Experience Researcher

Publicerad 2024-12-12

Pertemps have a fantastic opportunity for a Tele Researcher to join one of our new local clients within the Call centre sector in South shields for a long term temporary position. The right candidate must have great communication skills and be comfortable making cold calls and speaking with people from diverse backgrounds.
This role will be a temporary assignment running up until Christmas and may be extended through to January.
Responsibilities

  • Conduct Phone Interviews/Surveys
  • Contact respondents by phone (using lists provided) to gather data.
  • Ensure that all questions are answered clearly and thoroughly.
  • Gather and synthesize information based on research goals.
  • Assist with analysis and report writing as needed.
  • Maintain confidentiality of sensitive data
  • Work closely with other team members to achieve research objectives.
Essential experience
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Accurately record and input data
  • Clear, articulate, and professional phone manner.
Desirable experience
  • Experience within a contact centre environment however this is not essential.
If this role is of interest please apply or for more information please call 0191 255 7977 or email

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