Research Manager

About Us

Harris Interactive is a full-service, digital consultative custom market research agency that combines sector expertise, with award-winning research design. We go above and beyond to make complex decisions easy and provide simple, actionable insights. Our industry-leading technology delivers those insights faster than anyone else. We have in-house capabilities that cover all areas of research, with particular strengths in brand and new product development.

We deliver real-time consumer insights at the speed of the on-demand economy. By combining global scale and local expertise with innovative technology and award-winning research design, we help clients explore tomorrow, now.

Toluna is our parent company and as group of innovative brands, Toluna combines the power of MetrixLab and KuRunData alongside Harris Interactive. These are exciting times as our businesses grow and collaborate. Together, we strive to push the field of market research toward a better tomorrow.

Learn more at www.harris-interactive.com https://tolunacorporate.com https://www.metrixlab.com/

About the role:

We’re fanatical about insight. We are lucky enough to work with many of the world’s leading brands across different sectors. We blend deep category knowledge with award-winning research designs and approaches. Our clients work with us to help them make informed decisions about product development, brand positioning, communications and the markets they operate in.

Responsibilities:

This role is working with leading clients, organisations and companies. You will play a key role in leading as well as supporting other team members on a variety of ad-hoc and tracking studies. The role presents a great opportunity for you to develop your skills and knowledge in a sector you’re passionate about.

You would be expected to make a difference and contribute positively to the team. You will learn from, and be supported by, seasoned industry experts; and will relish the prospect of:

• Working as part of a lively, busy, supportive team
• Leading and making a major contribution to ad-hoc projects and tracking for clients across different continents
• Taking responsibility for ensuring high quality, accurate reports are sent to clients within the agreed timescales
• Designing of questionnaires and DP/analysis specs to meet client objectives
• Getting to know your client, their markets and helping to manage and develop the account
• Working with advanced research design experts to create, implement and deliver advanced research designs and analysis
• Briefing and liaising a range of internal teams and external partners to ensure effective project implementation and delivery
• Analysing and synthesising data to create interpretive, insightful reports and other outputs to meet the client’s research, commercial and communication objective

Requirements

Only candidates with direct prior market research agency experience will be considered.

• 5+ years’ experience of quantitative research, ideally on multi country projects
• Highly numerate and comfortable dealing with large datasets
• Genuine aptitude for end to end management of multiple projects at the same time, taking full ownership and delivering projects successfully to clients on time
• Demonstrating conscientiousness and attention to detail is crucial for this role
• Good MS Office skills (Word, Excel, PowerPoint)
• Helpful (but not essential): SPSS skills
• Clear and confident verbal and written client communication
• Strong client-facing capabilities

Values

Integrity & respect - We treat our colleagues, clients and partners how we want to be treated.

Success in unity - We deliver results by working as a team with common goals.

Smart decisions in action - We implement plans without delay and stay nimble to change on demand.

Make it simple - We simplify complexity, making the complex easy to understand.

Be bold - We welcome big and small ideas that challenge and inspire us to change.

Delight customers - We work tirelessly to exceed expectations, turning satisfaction into delight.

Reward great work - We believe performance is the reason for advancement. Do good work and good things come.

What we offer:

You will find an exciting and multicultural place to work. We employ the best and the brightest in our industry and we are always looking for rising stars to join our team.

We are proud of our staff members and we offer competitive salaries, a wide range of benefits and the chance to progress your career within a truly global organization.

Toluna is an equal opportunities employer. We commit to keeping Toluna an inclusive, respectful, equal and diverse workplace. One small way we’re focused on moving ourselves – and the world- forward. With +40 million influencers across the globe, we look like you do, like the world does: made up of every ethnicity, social background, sexual orientation, religion, gender, age or ability.

Join our global team. We welcome big thinking and reward great work.