Senior Research Manager

About us:

Toluna empowers leading brands and agencies to conduct research without limits by unifying the best of technology, the best of research science, the best of global panel, and made-to-measure service to scale your business.

Toluna is powered by 2500 employees worldwide, delivering critical insights in over 90 markets to over half of the Fortune 500. Together, we strive to push the field of market research toward a better tomorrow.

Introduction:

As a Senior Research Manager, you will be exposed to all facets of the research world and utilize your critical skill to challenge conventional brand tracking studies. You will be the primary contact person to our clients, act as a subject matter expert and advise them how studies should be run, and how the results are going to help them to further growth their business. Internally, you will be one of the key advisors to Client Directors and peer Senior Research Managers at setting the gold standard of multi-country studies at Toluna Group, and mentor junior researchers on the do’s and dont’s.

The candidate should have at least 4 years of experience of working at research agency. While line management experience is not a requirement, they would have robust experience of coaching and junior researchers on project deliverables. They should also have excellent analytical skills, experience of tackling clients’ business questions via market research studies, and robust experience in presenting findings to clients. Fluency in another European language is an advantage but not essential

Responsibilities:

• You will be the primary contact person of specific client teams and the lead researcher of your projects. You will own complete responsibility for the projects in the client team with the assistance of junior researchers and work alongside with client directors. You are responsible for the timing and quality of all the deliverables generated for your projects.
• You will have an understanding of the client business issues and can see the bigger picture, and be able to design and structure a research project to tackle the client business issues, and present the findings to the clients.
• You will play an active role in guiding and developing the team’s project management, research design and report writing skills.
• We are looking for someone who can effectively coordinate and work with other teams, plan ahead to ensure that deadlines are met, and who has strong analytical skills and an eye for detail.
• Last but not least, we are keen on a team player who’s eager to participate and contribute ideas to team events

• Required skill set:
• At least 4 years experience in quantitative studies in research agency
• Experience with tackling clients’ business questions and presenting findings to clients
• Solid foundational research know-hows and excellent analytical and story-telling skill
• Experience with coaching and mentoring junior researchers on project deliverables
• A can-do attitude
• Have a passion for brands and advertising
• Proficiency in French is a significant advantage; proficiency is another European language is an advantage

Our Values:

Integrity and respect. We treat our colleagues, clients and partners how we want to be treated.

Success in unity. We deliver results by working as a team with common goals.

Smart decisions in action. We implement plans without delay and stay nimble to change on demand.

Make it simple. We simplify complexity, making the complex easy to understand.

Be bold. We welcome big and small ideas that challenge and inspire us to change.

Delight customers. We work tirelessly to exceed expectations, turning satisfaction into delight.

Reward great work. We believe performance is the reason for advancement. Do good work and good things come.

What we offer:

At Toluna you will find an exciting and multicultural place to work. We employ the best and the brightest in our industry and we are always looking for rising stars to join our team.

We are proud of our staff members and we offer competitive salaries, a wide range of benefits and the chance to progress your career within a truly global organization.

Toluna is an equal opportunities employer. We commit to keeping Toluna an inclusive, respectful, equal, and diverse workplace. One small way we’re focused on moving ourselves – and the world- forward.

With +40 million influencers across the globe, we look like you do, like the world does: made up of every ethnicity, social background, sexual orientation, religion, gender, age, or ability.

Join our global team. We welcome big thinking and reward great work.