Lead Design Researcher

We’re looking for a Lead Design Research to help us on our mission to design inclusive, accessible services that work for the people that use them. 

You will have an extensive background in a range of research methodologies and look to design inclusive, equitable and reciprocal research that help teams gain a deep understanding of users' context, behaviour and needs. 

You will represent best practice through delivery of client work with other specialists in our Design, Technology and Change teams. 

This is a great opportunity to be part of the Design Research team at TPXimpact and help us make decisions that impact and improve how we shape and deliver our client projects.

About You

As a Lead Design Researcher, you will be responsible for providing strategic direction, guidance and support, as well as hands-on work in delivery. You will also lead by example, playing an important role in how we develop our Design Research community of practice at TPXimpact.

This job description outlines the responsibilities, behaviours and skills expected in a lead role. For more of an idea of what is expected of you when you do hands-on delivery work, refer to the job description. Responsibilities As a Lead Design Researcher, you will:

Demonstrate and shape research best practice and standards so that we encourage and support consistency and quality in client work

Provide research direction, and assure the quality of our delivery in collaboration with senior leaders as part of projects and complex services and programmes of work

Manage and hold client relationships as part of accountability for delivery outcomes.

Support and coach other researchers and teams doing discovery, generative, exploratory, evaluative and validative research work. Enabling how they effectively use a range of research methodologies as part of inclusive, equitable design processes

Foster how best research practices support a culture of collaboration and continuous improvement on project teams and across TPXimpact

Stay up-to-date with the latest design research methodologies and approaches, and share this knowledge with others

Support the Head of Design Research in how we develop and grow our research practices inside TPXimpact; including recruitment, skills development, knowledge management and sharing

Support business development activities, including leading work for proposals and sales bids, and contributing to pitches and client presentations